Accessibility

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Music brings people together, and PineCone works to make our concerts and programs welcoming to all people.

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Many of our programs are free to attend. Your questions, concerns, and suggestions can help us ensure that you will have the best experience possible at our events. If you have additional questions, comments or would like to join the general conversation about accessibility in the arts, please contact us. 919-664-8333 x103 or communications@pinecone.org (Jamie Katz Court, Accessibility Coordinator). The earlier you can alert us to your access needs, the easier it will be to facilitate. For services that are not readily available, if possible, we respectfully request at least 3 days notice prior to an event so we can provide the best solution to meet your needs. For audio description or sign language interpretation, 2-3 weeks notice is strongly recommended in order to provide adequate notice to schedule someone who can meet your request. 

PineCone is part of a Learning Community of eleven arts organizations that collaborate to advocate for and improve access to the arts for people with disabilities. This collective is funded in part by the City of Raleigh Arts Commission and the United Arts Council of Raleigh and Wake County.

Venues, programs, and information:

Duke Energy for the Performing Arts, Down Home Concerts

The Duke Energy Center for the Performing Arts is committed to making its performances and facilities accessible to all patrons. The Center's services include audio description (by request), sign language interpretation (by request), assistive listening devices, on-site wheelchairs, shuttle services, and wheelchair-accessible parking, entrances, and seating. Please contact the Center directly if you have specific questions: 919-996-8700.

Parking
Both parking lots located directly across South Street have accessible spaces. The Performing Arts Parking Deck located on the corner of Salisbury and South Street also has accessible spaces; event parking costs $7 in the deck.

Shuttle Service
Golf carts are available for those with mobility issues. They normally park near the accessible parking spaces both outside and in the parking deck. Patrons are transported close to the entrances of the theater.

Drop Off Area
The drop off area is located in the brick area in front of Lichtin Plaza. Driving on Lichtin Plaza is strictly prohibited.

Accessible parking for the Duke Energy Center Box
Duke Energy Center's Box Office is located on Wilmington Street adjacent to Fletcher Theater.

Box Office Hours - Monday-Friday, 10am to 4pm

Please note: after hours the parking lot is not considered public parking for evening and weekend performances.

Courtesy wheelchairs are available upon request. There is a limited supply of chairs, and a driver's license is needed.

Accessible Restrooms
A.J. Fletcher Theater: Main Level: men's is on the west side of the theater, women's is on the east side. Balcony Level: both are located on east side

Meymandi Hall: Restrooms on all three levels; Orchestral level: located in rear hallway behind orchestra seating, Lower balcony level: located next to main staircase, Upper balcony level: located in front lobby on either side of staircase

Raleigh Memorial Auditorium: Main level: located on east and west hallways leading into Dress Circle and  Orchestra sections, Mezzanine and Balcony level: located in lobby area upstairs - the elevator is located in the center of the inner lobby.

Accessible Seating
Wheelchair accessible seating is available in all halls. Seats on all levels are accessible via elevators.

Deaf and Hard of Hearing Individuals
Assisted listening devices are available in each theater:

A.J. Fletcher Theater, these can be obtained at the Box Office area in the lobby and operate on an infrared signal.

Meymandi, these can be obtained in the Box Office area in the lobby and operate on FM frequency and loop system.

Raleigh Memorial Auditorium, these can be obtained at the security office located on the west side of the inner lobby, adjacent to the Box Office and operate on an FM frequency and loop system.

Sign interpreted performance is also available upon request. A two to three week notice prior to performance is required.

People Who Are Blind or Have Low Vision
Audio Description is provided by Arts Access, 919-833-9919

wheelchair access symbolaccess for individuals with visual impairments symbolAccessible Print symbol

Sign Language Interpretation symbolAssistive Listening Systems symbolaudio describer symbol

Accessibility Information for Other Venues

Daniels Auditorium, NC Museum of History, Music of the Carolinas
NC Museum of History
5 E. Edenton St, Raleigh
919-807-7900

The North Carolina Museum of History is committed to providing a rewarding and enjoyable experience for all visitors.

PineCone and the Museum provide large-print program notes at each Music of the Carolinas concert.

Wheelchair Access
A wheelchair ramp from Edenton Street provides access to the Museum's main entrance. A wheelchair entrance is also available from Jones Street and the Fletcher Garden doors. Wheelchairs for interior use are available free of charge at the museum information desk.

Sign language interpreters: available with minimum three days' notice

Please contact the Museum to arrange these or any other forms of personal assistance: 919-807-7900.

Sertoma Amphitheatre & Kiwanis Shelter, Bond Park, PineCone in Cary
801 High House Dr., Cary
919-462-3969 - Sarah Preston

Accessible parking for Sertoma Amphitheatre is located at the back of the stage. You can access this area via the greenway, located to the right of the boathouse (when facing the boathouse). See Koka Booth Amphitheatre's accessibie parking map. Limited parking is available. When possible, please drop off patrons with limited mobility, then park.

E. Carroll Joyner Park, PineCone in Wake Forest
701 Harris Rd, Wake Forest
919-435-9560

Wake Forest Renaissance Centre, rain site for PineCone in Wake Forest
405 Brooks St, Wake Forest
919-435-9566

Midtown Amphitheater, Midtown Bluegrass Series, Sunday Ramble in the Park
4011 Cardinal at North Hills St, Raleigh
919-881-1146

The Hibernian Irish Pub & Restaurant, Irish Session - Located on the second floor of The Hibernian, which is accessible via an elevator or a staircase. 
311 Glenwood, Raleigh
919-833-2258

Busy Bee Cafe, PineCone Bluegrass Jam - PLEASE NOTE: The jam has moved to the first floor of the Busy Bee! Please share any feedback about the new location with us via e-mail, or call us at 919-664-8333.
225 S. Wilmington St, Raleigh
919-424-7817

Red Hat Amphitheater, Wide Open Bluegrass (main stage)
500 S. McDowell St, Raleigh
919-996-8800
Ted Loomis

Historic Chapel, Mordecai Historic Park, Shape Note Sing
1 Mimosa Park Dr, Raleigh

City Plaza, Pickin' in the Plaza
400 block of Fayetteville St, Raleigh

Fayetteville Street, Wide Open Bluegrass StreetFest
City of Raleigh ADA Coordinator
919-996-3077 - Sharon Banks

Marbles Kids Museum, Youth Jams
201 E Hargett St, Raleigh
919-830-4040

Chapel Hill Public Library, Youth Jams
100 Library Dr, Chapel Hill
919-968-2780