You will be required to go through a metal detector upon entry to the venue. All bags are subject to inspection. No bags larger than 12x12x10 will be permitted.
As of Feb. 25, 2022, the Wake County and the City of Raleigh no longer require masks indoors. Masks will be optional at PineCone performances until further notice.
The Duke Energy Center has been proactive since the pandemic began. Air circulation and filtration at the Duke Energy Center for the Performing Arts has been upgraded and is state of the art. Following the science as more has been learned about how the coronavirus spreads, the venue staff have upgraded the facility’s air filters and circulation infrastructure to mitigate risk and enable us to safely return to hosting concerts and performances in the building.
All air filters have been updated to hospital-grade MERV 13 or higher. Filters with a MERV rating of 13 or higher are frequently used in general surgery and hospital inpatient care facilities and will filter down to at least 0.3-1.0 micron particle size.
The Duke Energy Center for the Performing Arts is the first multi-venue facility in North Carolina to receive top-of-the-industry certification on safety regarding infectious diseases. This includes the highest safety certifications in air quality, surface cleaning, and policies impacting patrons and artists.om the American Society of Heating, Refrigeration and Air-Conditioning Engineers (ASHRAE).
PineCone ticket holders who are unable to attend due to a positive COVID-19 test can receive their choice of a donation credit or ticket exchange to a future concert. Please contact us at least 4 hours prior to your ticketed event.
If you have any questions, concerns not covered here, please call us at 919-664-8333.